Scout by Sutter Health
Building resilience in today's youth through digital innovation
Key Outcomes
#1
2024 Webby Award
93%
Meaningful Content Rating
40%
User Resiliency Increase
Overview
In response to the growing mental health crisis among young people, Sutter Health partnered with us to develop Scout - a groundbreaking mental health and resilience app designed specifically for teens and young adults. This innovative platform makes mental health care and intervention more accessible for Sutter Health's young patient population.
The Challenge
With anxiety and depression rates reaching record highs among young people, Sutter Health needed to create an accessible, trustworthy digital solution that could provide immediate mental health support and build resilience in youth. The challenge was to develop a secure, engaging platform that would resonate with young users while maintaining strict privacy standards.
The Approach
We took a collaborative, user-centered approach by partnering with youth users throughout development. This ensured the app would truly serve its target demographic's needs and resonate with their daily experiences. We integrated a secure learning management system and developed the curriculum and content from scratch, prioritizing both user engagement and privacy.
What I Did
- Led monetization strategy and business model definition
- Defined analytics and measurement approach to track user outcomes
- Architected flagship features including mood tracking and guided exercises
- Led product strategy for core resilience-building features
"Your team has reinvigorated Sutter and made a huge difference in how we serve our customers and patients. This is a big deal for us. We're the fifth largest healthcare provider in the U.S., and this is our first consumer application. Your commitment and determination are truly appreciated."