MyCOMPASS PA
Empowering citizens with easy access to state benefits
Key Outcomes
500K+
App Downloads
70%
Paperwork Reduction
Overview
Designed and implemented a citizen-facing mobile app for the state of Pennsylvania, providing easy access to health and social benefits. This project aimed to improve accessibility and user experience for citizens managing their state-provided services.
The Challenge
The state needed a modern, accessible solution to help citizens manage their benefits more efficiently while reducing administrative overhead and paper-based processes.
The Approach
We took a user-centered design approach, focusing on accessibility and ease of use while ensuring secure handling of sensitive information and integration with existing state systems.
What I Did
- Led the design and development of the mobile app for iOS and Android
- Implemented secure authentication and data protection measures
- Created an intuitive interface for accessing various state benefits
- Integrated real-time notifications for important updates and deadlines
- Developed a backend system to interface with existing state databases
"MyCOMPASS PA has revolutionized how our citizens interact with state services, making it easier than ever to access critical benefits."
Sarah Thompson, Secretary of Human Services, Pennsylvania